Question 1

Can you hire a campervan in Turkey?

Accepted Answer

Yes, you can easily hire a campervan in Turkey. Modern fleets, including fully equipped motorhomes and compact campers, are available for rent, especially for routes starting from Istanbul, Antalya, and Cappadocia. At Campervan Rental Turkey, we provide 24/7 support and comprehensive insurance for a stress-free journey.

Question 2

How to rent a motorhome in Turkey?

Accepted Answer

Renting a motorhome in Turkey is simple: choose your dates, pick a vehicle from our fleet, and pay only 20% deposit to secure your booking. Pick up your vehicle in key cities like Istanbul or Antalya. You only need a Class B driving license and a sense of adventure!

Question 3

Is campervanrentalturkey.com a legitimate company?

Accepted Answer

Absolutely. We are not just a website; we are a fully registered Class A Travel Agency. Our legal entity, GAMBER TURİZM TİCARET LİMİTED ŞİRKETİ, was established in 1994. With over 30 years of experience in the tourism industry, we operate directly from our physical head office in Marmaris, Turkey. We are real people, here to welcome you with a cup of Turkish tea!

Question 4

Are you a member of TURSAB?

Accepted Answer

Yes. We are an official member of TÜRSAB (Association of Turkish Travel Agencies). Our Agency Document Number is 3323. Operating under this license guarantees that we comply with all Turkish tourism laws and regulations, providing you with a legally secure service.

Question 5

Is it safe to make a payment on your website?

Accepted Answer

Yes. Your security is our top priority. Our website is protected by 256-bit SSL encryption. All credit card transactions (the 20% pre-payment) are processed through Turkey's leading secure payment gateways using 3D Secure technology. We do not store your credit card information.

Question 6

What is the difference between a Campervan and a Motorhome?

Accepted Answer

Good question! We offer both to suit different needs:

• Campervan: Usually built on a panel van chassis. They are compact, agile, and easy to drive. Perfect for couples or solo travelers. Note: Some smaller campervans may NOT have a built-in toilet or shower. Please check the specific vehicle features carefully.

• Motorhome: These are larger, "Class C" or "Semi-Integrated" vehicles designed for luxury and comfort. A Motorhome typically sleeps minimum 4 people and always comes with a built-in private bathroom (shower & cassette toilet). Ideal for families or groups seeking a "hotel on wheels" experience.

Question 7

Which one should I choose?

Accepted Answer

• Choose a Campervan if you want agility, ease of parking, and an adventurous spirit.

• Choose a Motorhome if you require maximum space, luxury, capacity for 4+ people, and a guaranteed private toilet/shower.

Question 8

How do I book a vehicle?

Accepted Answer

It's very simple! Choose your dates and your preferred Campervan or Motorhome on our website. To confirm your reservation, you only need to pay a 20% pre-payment securely online. The remaining 80% balance is paid directly to the vehicle owner upon pick-up (Cash or Credit Card, depending on the owner's facility).

Question 9

What is the cancellation policy?

Accepted Answer

The initial deposit (pre-payment) is used to secure your booking with the owners and is strictly non-refundable if the full payment is not completed.

Question 10

Is there a security deposit?

Accepted Answer

Yes. A security deposit is required at pick-up to cover potential damages or traffic fines. The amount usually ranges between €500 - €1000 depending on the vehicle class and can be paid in Cash or blocked on your Credit Card.

Question 11

Do I need a special driver's license for a Motorhome?

Accepted Answer

Generally, No. For most of our Campervans and Motorhomes under 3500kg (3.5 tons), a standard Class B (Car) License is sufficient. You do not need a heavy vehicle license unless specified otherwise for a specific large unit.

Question 12

Who can drive?

Accepted Answer

Drivers must be at least 21 years old and have held a valid driver's license for at least 2 years.

Question 13

Which documents do I need at pick-up?

Accepted Answer

Please bring:

• Valid Passport / ID.

• Valid Driver's License (Latin alphabet or International Driving Permit).

• A Credit Card in the main driver's name for the deposit.

Question 14

Is there a toilet and shower inside?

Accepted Answer

This depends on your choice:

• Motorhomes: YES! All Motorhomes come with a built-in private bathroom (shower & cassette toilet).

• Campervans: Some have them, some don't. Please check the "Features" list of the specific van you are booking.

Question 15

Do I need to clean the vehicle before returning?

Accepted Answer

We expect the vehicle to be returned in a "broom-clean" condition.

• Important: You MUST empty and clean the chemical toilet cassette (if equipped). If the toilet is returned dirty/full, a €100 Cleaning Fee will be charged.

Question 16

Is smoking allowed?

Accepted Answer

No. Smoking is strictly prohibited inside all vehicles. A €150 Deep Cleaning Fee applies if smoke odor is detected.

Question 17

What is NOT covered by insurance?

Accepted Answer

Our vehicles come with standard Collision Damage Waiver (CDW), but please drive carefully as you are fully liable for:

• Overhead/Roof Damage: Hitting trees, low bridges, or balconies. (Crucial for tall Motorhomes!).

• Awning (Sunshade) Damage: Don't leave the awning open in the wind.

• Tires & Undercarriage: Damage caused by off-road driving.

• Interior Damage: Broken blinds, handles, or stained upholstery.

Question 18

Can I drive off-road?

Accepted Answer

No. Our vehicles are designed for asphalt roads. Off-road driving is strictly prohibited, invalidates your insurance, and vehicles are monitored via GPS.

Question 19

What should I do if I have an accident?

Accepted Answer

Your safety is our priority. Please follow these steps calmly:

• Check for Injuries: If there are severe injuries requiring an ambulance, call 112 immediately.

• Call US FIRST (For Non-Life-Threatening Situations): If everyone is safe and it is only vehicle damage, please contact our support line IMMEDIATELY before doing anything else.

• Why? We are here exactly for this reason. We will guide you to the easiest and safest solution. We are your local partners; let us manage the stress and communicate with local authorities for you.

• Do Not Move: Do not move the vehicle until we or the authorities tell you to do so.

Question 20

Is wild camping legal in Turkey?

Accepted Answer

Yes, wild camping is generally tolerated and widely practiced. However, for electricity (220V) and comfort, we recommend mixing wild camping with official campsites.

Question 21

Do I need a SIM Card?

Accepted Answer

Vehicles do not have Wi-Fi. We highly recommend buying a local prepaid SIM card (Turkcell or Vodafone) upon arrival.

Frequently Asked Questions

QUICK ANSWERS

WHY CHOOSE US? (TRUST & SECURITY)

CHOOSING THE RIGHT VEHICLE (CAMPERVAN VS. MOTORHOME)

BOOKING & PAYMENTS

DRIVER REQUIREMENTS & DOCUMENTS

HYGIENE & FEATURES

INSURANCE & DAMAGES

EMERGENCY & SUPPORT

ON THE ROAD

Contact Us